Refund & Return Policy

Return Policy

The following are the conditions for product returns:

Customers can return the products with the delivery person if the product is 1. wrong product or. 2. damaged product. As we are only accepting ‘Cash On Delivery’, there shall not be any payment deducted or cut. In few cases where we take deliery charges in advance, we will return the money through Bkash after we inspect the product ourself. Pleae take photo of the damaged products or wrong products and inform the delivery person.

We encourage our customers to cross-check each and every item while the delivery man is present at your premises if the customer is not receiving the products then the responsible person who is receiving the product is responsible to give a signature on the delivery slip.

Refund Policy

We encourage our customers to cross-check each and every item while the delivery man is present at your premises. Any claim regarding replacement or Return or Refund issue should be final before our delivery man during delivery time. After leaving your premises, we will not be liable for any future claim. In case of damaged or wrong prodcuts we will re-send the right products to you again. If not, we will refund the delivery charges (if it was paid before delivery) in 3 to 5 days after product inspection from our side.