Delivery
Delivery Charges
☛ Inside Dhaka City: 70 tk. (Approx Delivery time 2-3 days).
☛ Outside Dhaka City: 130 tk. (Approx Delivery time 2-5 days).
☛ Same Day Deliver (Pathao - Only for Dhaka City) > 120 Tk (Confirmed order before 11 AM)
☛ Instant Delivery (Pathao) > Charge based on price on Pathao App (Payment of the product has to be paid in advance through Bkash)
Shipping Partners: Pathao | Sundarban Courier Services
For perishable products or urgent delivery: Price based on the Instant Delivery Services (i.e. Pathao, Uber). The product prices and delivery have to be paid in advance for the urgent delivery.
Delivery Policy
We use Pathao and Sundarban Courier services for our Cash On Delivery (COD) services. Products ae delivered in 2-3 days within Dhaka, and 2 - 4 days outside Dhaka.
Please note that, the delivery time and date are not controlled by us, and it totally depends on the courier service provider. After getting confirmation of the order, we give the products to the courier / delivery partners on the same day or the next day depending on the order timing. We cannot make any special request to the courier or the delivery partner for quick delivery or time-based delivery.
In case of urgent delivery, please inform us through our WhatsApp number 01336675578
1. Order the Product and Specify the Delivery Method
2. You Will Receive a call or message from us to onfirm the order
3. Wait for Your Order to Arrive
4. Pick up Your Order And Make the COD payment
Return & Exchange Policy
No Return or Exchange
Due to the nature of our products, which primarily include food, spices, herbs, nuts, dry fruits, teas, seasonings, and other consumable items, we do not offer returns or exchanges once an order has been delivered.
This policy is maintained for food safety, hygiene, product integrity, and quality-control reasons. We cannot resell or accept consumable products that have left our controlled storage and handling environment.
Damaged, Incorrect or Missing Items
If you receive:
- A damaged or visibly compromised product
- A product different from what you ordered
- A missing item from your order
- A package that appears to have been opened or tampered with during delivery
please contact us as soon as possible after receiving the order. We may request photographs or other information to verify the issue and determine an appropriate resolution.
Where the issue is confirmed to be our responsibility, we may offer a replacement, refund, or other suitable resolution at our discretion, depending on the circumstances.
Before Placing Your Order
Please carefully check the product name, quantity, size, and other product details before completing your purchase. If you are unsure about a product, please contact us before placing the order.
Please note: Change of mind, incorrect selection, or ordering the wrong product/quantity does not qualify for return or exchange.
Contact Us
For any issue concerning your order, please contact us through the contact details provided on Spicennuts.com, preferably with your order number and clear photographs of the product/package where applicable.
Spice & Nuts reserves the right to review individual cases and make the final decision regarding any claim based on product condition, food-safety considerations, and the circumstances of the order.
FAQs
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.